PRIVACY POLICY

Last Updated: August 2026

Digital Prints On T-shirts, LLC. (“we”, “our”, “us”, or “Digital Prints On T-shirts”) respects the privacy of its users and is fully committed to protecting their personal data and using it in compliance with applicable data protection laws.

This Privacy Policy describes how we collect, use, process, store, and protect personal data obtained from you, or that you provide to us, in connection with your use of our website located at https://digitalprintsontshirts.com/ (the “Website”), our Online Design Editor, and our custom apparel and product printing services (collectively, the “Services”).

By accessing or using our Services, submitting custom artwork, or placing an order, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

  1. MINORS AND CHILDREN’S PRIVACY

Our Services are not directed to or intended for minors (individuals under 18 years of age) or children under 13 years old under the U.S. Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect, store, solicit, or process personal data from children under 13 years of age.

If you are a minor under 18, you are not permitted to use our Services, create an account, or submit any personal information, including names, addresses, phone numbers, email addresses, or custom graphics through our Online Design Editor.

If we discover or are notified that we have collected personal data from a minor or child under 13 without verified parental consent, we will immediately delete that information from our servers. If you believe we might have collected information from a minor, please contact us immediately at files@digitalprintsontshirts.com.

  1. SCOPE AND DATA CONTROLLER STATUS

This Privacy Policy applies to all individual consumers, business representatives, and visitors who access our Website or use our Services.

Data Controller: Digital Prints On T-shirts, LLC. acts as the “data controller” or covered “business” (as defined under applicable privacy laws) regarding the personal information collected directly from users during account creation, checkout, artwork submission, or direct customer support interactions.

Applicable Privacy Laws: We process personal information in compliance with relevant U.S. federal and state privacy regulations, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (collectively, “CCPA/CPRA”), and other applicable comprehensive state consumer data privacy statutes.

  1. INFORMATION WE COLLECT

The type of personal information we collect depends on how you interact with our Website, customize products, and complete transactions.

A. Information Provided Directly by You:

  • Identifiers and Contact Information: Your full legal name, shipping address, billing address, email address, and telephone number provided during registration or checkout.

  • Order and Commercial Information: Records of customized products ordered, printing techniques requested (DTF, DTG, Sublimation, Embroidery), transaction history, design preferences, and purchase amounts.

  • Custom Uploaded Artwork and Content: Text, images, corporate logos, graphics, and design files uploaded to our Online Design Editor or sent via email for order fulfillment.

  • Payment Details: Billing records and payment transaction confirmations. Note that full credit/debit card numbers are processed directly by secure, PCI-DSS compliant third-party payment gateways and are never stored on our servers.

  • Customer Support Communications: Emails, messages, reviews, feedback, or call details submitted when seeking assistance or submitting production inquiries.

B. Information Collected Automatically:

  • Device and Technical Identifiers: Internet Protocol (IP) address, browser type, operating system, device hardware identifiers, and referring URLs.

  • Usage and Browsing Data: Pages visited on our Website, time spent on specific products, clickstream data, interactions with our Online Design Editor, and session timestamps collected via cookies and local storage technology.

  1. HOW WE USE YOUR INFORMATION

We collect and process your personal data for clear operational and business purposes, including:

  • Order Fulfillment and Production: To process payments, verify custom artwork files, manufacture your printed apparel using our printing equipment, and deliver products to your specified shipping address.

  • Online Design Editor Functionality: To display your uploaded graphics on garment mockups and convert your files into print-ready formats.

  • Customer Service and Order Updates: To send order confirmations, tracking numbers, invoice receipts, and respond to technical or printing inquiries.

  • Service Improvement and Analytics: To monitor Website performance, optimize user navigation, troubleshoot technical bugs in our design editor, and enhance our product catalog.

  • Marketing Communications: To send promotional offers, newsletters, and discount codes (if you explicitly opted in). You can unsubscribe from promotional emails at any time.

  • Security and Fraud Prevention: To verify accounts, detect fraudulent payment attempts, protect against unauthorized access, and enforce our Terms of Service.

  1. SHARING PERSONAL DATA WITH THIRD PARTIES

Digital Prints On T-shirts does not sell, rent, or trade your personal information to third parties for monetary consideration. We only disclose personal data to trusted third-party service providers necessary to operate our business:

  • Payment Processors: Secure financial platforms that process credit card and electronic payments.

  • Shipping and Logistics Carriers: Postal services and courier companies (such as USPS, UPS, FedEx) that require your delivery address and contact details to fulfill and ship your physical packages.

  • Web Hosting and IT Infrastructure: Cloud hosting platforms, database managers, and security providers that ensure our Website runs securely and efficiently.

  • Legal and Regulatory Compliance: We may disclose personal data if required to do so by law, court order, subpoena, or government investigation, or to defend our legal rights and property against fraudulent activities.

  1. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including fulfilling your custom orders, maintaining active accounts, satisfying legal, accounting, or tax reporting obligations, and resolving disputes.

When personal data is no longer required for legitimate operational or legal purposes, it is securely deleted, overwritten, or anonymized.

  1. DATA SECURITY

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include SSL/TLS encryption for online transactions, secure server infrastructure, and restricted internal access to customer data.

However, no internet transmission or electronic storage method is 100% secure. You are responsible for keeping your account password confidential and logging out when using shared devices.

  1. YOUR PRIVACY CHOICES AND LEGAL RIGHTS

Depending on your jurisdiction, you may have specific privacy choices and legal rights regarding your personal information:

  • Access and Portability: You have the right to request access to the personal data we hold about you and receive a copy of your information in a readable format.

  • Correction and Update: You can request that we correct inaccurate or incomplete personal information in your account settings or by contacting customer support.

  • Deletion (Right to be Forgotten): You may request that we delete your personal information from our active databases, subject to certain exceptions where legal retention is required (e.g., tax records or fraud prevention).

  • Marketing Opt-Out: You can opt out of receiving marketing or promotional emails at any time by clicking the “Unsubscribe” link at the bottom of our emails.

To exercise any of these privacy rights, please submit a request to files@digitalprintsontshirts.com. We may request basic identity verification before fulfilling your request.

  1. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act provides you with specific rights regarding your personal information:

  • Right to Know: You have the right to request details about the categories of personal information we collected, used, and disclosed in the preceding 12 months.

  • Right to Opt-Out of “Sale” or “Sharing”: Digital Prints On T-shirts does not sell personal information for money. To the extent that web tracking analytics are defined as “sharing” under California law, you may adjust your tracking preferences through browser settings or contact us directly.

  • Non-Discrimination: We will never discriminate against you, deny goods, charge different prices, or provide a lower level of service for exercising your CCPA privacy rights.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or service offerings. When updates occur, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.

  1. CONTACT INFORMATION

If you have questions, concerns, complaints, or privacy requests regarding this Privacy Policy or our data processing practices, please contact us at:

Digital Prints On T-shirts, LLC. Email: files@digitalprintsontshirts.com Phone: +1 (818) 691-1243 Website: https://digitalprintsontshirts.com/

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